Privacy Policy

Privacy Policy for https://jet-car-rental.terratrek.net

Introduction

Welcome to https://jet-car-rental.terratrek.net (hereinafter referred to as “Jet Car Rental”, “we”, or “us”). We prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, applications, services, and products. Our commitment to privacy is guided by various international data protection laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), and its counterparts in Colorado (CPA), Utah (UCPA), Connecticut (CTDP), Virginia (VCDPA), South Africa (POPIA), and other relevant jurisdictions.

Scope

This policy covers all aspects of our digital presence, including:

Please note that this privacy policy does not extend to third-party websites, applications, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  • You use our applications and services as an authorized user
  • You visit our website or engage with content linked to this Privacy Policy
  • We communicate with you via emails, newsletters, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal information for various purposes:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details, investment portfolios (if applicable), or other financial records relevant to our services.
  • Purchase Information: Items rented, rental periods, and associated costs.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for analytics and service improvements.
  • Location Data: GPS coordinates and location-based services data when you use our geolocational services.
  • Feedback: Your responses to customer satisfaction surveys or product reviews.
  • Social Media Information: Data from social media platforms when you choose to log in through these services.
  • Product Information: Details about products or services you show interest in or purchase from us.

We gather this data through direct interactions, forms, surveys, and automated tracking technologies, including cookies and similar tools. Third-party service providers may also share personal data with us, but they are bound by their respective privacy agreements.

Cookies and Similar Technologies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities like login and account management.
  • Preference Cookies: Remember your preferences and settings to personalize your experience.
  • Analytics Cookies: Track website usage, gather user feedback, and analyze performance.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which non-essential cookies are set on their devices.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this policy or as required by law. Once the purpose has been fulfilled, we securely delete or anonymize your data. Here’s a breakdown:

  • Account Information: Retained until your account is inactive for an extended period.
  • Payment and Financial Data: Stored for billing and record-keeping purposes, usually up to 7 years after the last transaction.
  • Purchase History: Kept for order fulfillment and customer service, typically up to 5 years.
  • Other Data Types: Retained based on legal obligations or internal business needs, varying from a few months to several years.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal information in a structured, commonly used format.
  • Object: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or for any data-related inquiries, please contact our Data Privacy Team at [email protected] or via postal mail to the address provided below.

Changes to Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any modifications.

Contact Information

For privacy-related matters or to exercise your rights, please contact us:

  • Email: [email protected]
  • Mailing Address: Jet Car Rental, Data Privacy Team, [Street Address], [City, State, ZIP Code]